dyson salesperson?

[adamthemieleman]

I was thinking of perhaps doing it myself, but I'd like to join Dyson in design rather than product demonstrating.

Having the demonstrator is good for us in store, I already knew enough about Dyson anyway (being a fanatic and having a signed book from his truly) he is a good source to turn to for other colleagues who might need some advice on what makes Dyson different.

Ever since he started, we've been chucking flour and oats everywhere, with an added dose of cat hair.
Just this theatre alone helps to draw attention rather than just a still display.

 

[spiraclean]

Demonstrators do not "slag off" each others' product if they know what is good for them. It is called brand bashing, and is frowned upon by other salespeople and customers alike. If you know your product well, believe in it 100% and are capable of doing your job, there is absolutely no need to tear down the competition.

With regard to commissions and bonuses payable, I don't know what the score is with Dyson, but some manufacturers do pay their demonstrators for every sale a store makes, regardless of who the salesperson actually was. It all depends on the agreement they have with the retailer. The manufacturers I worked for all allowed me to claim commission on other people's sales, doubling up if I sold the item myself. Perfectly fair, because often customers would come purely to browse, speak to me, and then return a week or two later and end up buying from a different staff member. Having a demonstrator on site also tends to raise the profile of the brand in store, thereby driving sales across the board.

 

[sebo_fan]

Brands hate it if you brand bash as a demonstrator as you may be liable! In recent years a few brands have gone out of their way to hire people who just use the appliances and slap a "product tester" badge on people - that's really only when, as a consumer you can stand back and brand bash all you like - however it isn't very professional regardless. If you want people to hear you and to hear what you have to say, there's no need to brand bash.

 

[vintagerepairer]

Commison

Spiraclean,

Today I contacted the daughter of the woman I know, this being the girl who demonstrated Dyson cleaners in Comet. This is what she told me:

The hourly rate was £10 per hour and she was employed to work two 6-hour shifts each weekend. She was able to earn a £25 daily bonus by exceeding her sales target, but it was a one-off payment per day, so regardless of if she sold one more cleaner than her target or ten more cleaners, the bonus was the same.

All sales of Dyson cleaners made on the day she was in-store counted towards her target. On a Saturday, her store was open for a number of hours before and after her shift finished, and any sales made by store staff in her absence counted too. However, as she said, although she might have finished her shift at 5:15pm, she was known to hang about to get that next sale if she was one short of her bonus.

On a Sunday, she worked the same 6 hours that the store traded, meaning it was only when at lunch that store staff would have really made the sales. But again, they all counted.

Sales arsing during the week from a customer she spoke to on a weekend and who did not commit to purchase there & then would not count towards her sales target. But she said the target was always very low (she said it was variable depending on what the predicted footfall was likely to be for that day) and could be as low as three but as high as ten, though mostly was around four.

They were also instructed to sell the accessories as much as possible, but received no incentive at all for doing so.