blakaeg
Well-known member
I recently acquired a a Dyson DC35 from Dyson after many issues dealing with the company. Their customer service dealing with me has been first class. They certainly know how to please the customer. I still have an issue with my Dyson DC24 that has now randomly developed an issue with not being able to switch off! This has occured exactly one month after it's repair at its head office in Malmesbury. Thank goodness it can still be used and didn't stop working! I just have to unplug it every time to stop it.
Dyson called me and have arranged an engineer to come and fix my machine in 2 weeks time (they didn't have any earlier slots). Still not award winning service but I can only assume their engineers are pretty busy that's why I have to wait so long for them now. I just hope the engineer has the part on the vehicle this time and not tell me he/she has to come back once the part has been ordered lol. Let's wait and see.
Anyway, I have this DC35 in addition. Not really used it much in the flat I'm in as I have the DC24. I decided to take the DC35 to my parents 3 bedroom house. I managed to use it 'properly' for the first time. I got the whole house cleaned with it, including the stairs. It did an impressive job for what it is. I'm aware of the DC59 and the DC59 Motorhead (in the States) perform better.
I was surprised that got the whole house cleaned with it and it was easy to handle. Only criticism I have is the Finger Tip Control is a little uncomfortable and my finger got a sore spot on it. Not sure if this addressed on the DC59.
As you can see, the machine picked up quite a bit. It performs adequately on carpets and it excels on hard floors. The hair and dust in the bathroom came up in one pass. I guess it's easy to rely on one of these but I like to use a mains powered machine as I know it has more power to provide a deeper clean.
I have used it in the car and it's pretty good. Though it could probably do with a hose on it to get into very deep nooks and crannies. The brushbar is easy to remove for cleaning. The digital motor stays cool when in use. Only when it's used on Boost Mode that I noticed the slight heat from it. It has a tendency to blow with force out of its exhaust. But that's only minor.
I would never pay Dyson prices for this machine, but I think it's a great machine in its own right. As long as the battery issues don't plaque it like on the DC16 it would be great, though I've been quite a few complains online about the battery issues .
The Vax Air Cordless looks like a great machine with even more versatility. It would be interesting to try one of these out one day.
[this post was last edited: 7/20/2014-17:33]
Dyson called me and have arranged an engineer to come and fix my machine in 2 weeks time (they didn't have any earlier slots). Still not award winning service but I can only assume their engineers are pretty busy that's why I have to wait so long for them now. I just hope the engineer has the part on the vehicle this time and not tell me he/she has to come back once the part has been ordered lol. Let's wait and see.
Anyway, I have this DC35 in addition. Not really used it much in the flat I'm in as I have the DC24. I decided to take the DC35 to my parents 3 bedroom house. I managed to use it 'properly' for the first time. I got the whole house cleaned with it, including the stairs. It did an impressive job for what it is. I'm aware of the DC59 and the DC59 Motorhead (in the States) perform better.
I was surprised that got the whole house cleaned with it and it was easy to handle. Only criticism I have is the Finger Tip Control is a little uncomfortable and my finger got a sore spot on it. Not sure if this addressed on the DC59.
As you can see, the machine picked up quite a bit. It performs adequately on carpets and it excels on hard floors. The hair and dust in the bathroom came up in one pass. I guess it's easy to rely on one of these but I like to use a mains powered machine as I know it has more power to provide a deeper clean.
I have used it in the car and it's pretty good. Though it could probably do with a hose on it to get into very deep nooks and crannies. The brushbar is easy to remove for cleaning. The digital motor stays cool when in use. Only when it's used on Boost Mode that I noticed the slight heat from it. It has a tendency to blow with force out of its exhaust. But that's only minor.
I would never pay Dyson prices for this machine, but I think it's a great machine in its own right. As long as the battery issues don't plaque it like on the DC16 it would be great, though I've been quite a few complains online about the battery issues .
The Vax Air Cordless looks like a great machine with even more versatility. It would be interesting to try one of these out one day.
[this post was last edited: 7/20/2014-17:33]