Dyson DC24 Motor Problem

[suctionselector]

Hello.


 


I have recently sold a reconditioned Dyson DC03, and as a part exchange the buyer gave me their DC24, which had a brushroll fault. The fault was the brushroll itself was rattling quite badly, which made a loud noise and the whole brush unit shook about. However, I had kept the cleaner head from my gran's DC24 whoch I replaced the head on, so I got the brush and endcap from my gran's old cleaner head, and thankfully, now there is no rattle, and I'm glad I kept the old head with a broken motor.


 


However, upon using it with the brushroll repaired, I had noticed that it was indeed, very noisy, so much so that you couldn't hear the brush spinning. Oh dear. one of the reason's they had bought the DC03 instead of getting the DC24 repaired was they had recently moved to a bigger house, so the DC24 was impractical for the size of the house. However, at some point, I'm assuming that at some point they've vacuumed up plaster dust, as its all around where the motor filter sits, and also all around the cyclone unit, and in the top filter, so I'm assuming the motor has being killed by plaster dust.


 


So I have two options:


 


1) Source a new motor and replace it, however it appears to be a very difficult job, as it involves removing the ball, and getting inside it. From what I've read on the internet, it appears to be complicated, and I'm not sure how much the motor cost's, but I'm assuming it's not cheap to do, and may be time consuming.


 


2) Buy a second hand DC24 off eBay with a working motor, but with a broken brushroll motor, as I can swap over the brush from the one with the broken motor, and put it on the one with the working main motor. This means I can also put any broken parts on, from the one I currently have, as it doesn't appear to be too abused, I've managed to clean up most of the parts nicely.


 


So what option do you think I should go for, I'm considering Option 2 mostly, but the problem is waiting for one to appear broken locally. I would be prepared to spend a bit on one with a working motor, as I have a buyer who would be interested in a DC24.


 


Thanks in advance for the advice. I'll post pictures of it soon. It's an early one as it's an All Floors model instead of Multi Floor, and it has a lighter grey cable.


 


Thanks.


 


Jacob

 

[parwaz786]

I have a bloody annoying DC24 all floors too which I am damn frustrated with, needs a new cleaner head unit, pcb and motor work fine, new combo tool, new brush, ball post motor filter, ball post motor filter cover, end cap, side hose, ball bearing aargh its too much work, changing the motor is a bit if a pain in the rear, yes as. I done it once on a DC25 and on this DC24 twice.

The motor works, but its a bit weird because one day it works fine, and other times it decides to groan its bearings? It is similar in noise to a DC04 when I am sure it should be quieter, not sure though, the vacuum is lying around waiting to either be reufurbed with new parts or get its organs donated.

Not sure if you want the motor, but the previous owner also used this one for plaster dust although the motor works, but is a bit louder and sometimes decides to make groaning noises when turned off ( not the post filter)

I hope your dc24 will be fixed
PS long time no chat, lol

 

[parwaz786]

PS mine is a minimum of 4 years old and has the dark coloured cable

 

[super-sweeper]

4 years old and with all those problems? When will the Dyson fans ever learn their lessons? 

 


if you were not fixing this to sell, I would've told you to run after your customer and buy back the DC03! How much did you sell the DC03 for, if you don't mind? I hope you didn't take too much of a loss with that trade-in! I've been known to give away vacuums if somebody comes to me with some rag-tag clunker vac, but they're always plasti-vacs from the "To Sell" line. It's the right thing to do at times, but be thankful you got some $$$$ out of that DC03, looks like you'll be needing this for that DC24! 

 

[suctionselector]

DC24

Super-Sweeper - I sold the DC03 for £49.95/$80.57, and knocked £20 off for part exchange. I still made some money off it, even with the part exchange.


 


Tayyab - Yes, long time no chat, my Skype hasn't been working recently though I'm on to getting that sorted soon!


 


It would appear that the DC24 was prone to problem's, not just you and me, and of course all the problems that blakaeg's had with his. I'm hoping to get it sorted soon.

 

[parwaz786]

DC24's are problematic indeed, only good for flats or small use, like a bedroom vacuum, mine lasted one month after being used in our. 5 bedroom house entirely coped well tbh, but conked out with its end cap and brushbar, motors work though and all pcbs etc

 

[parwaz786]

Despite the DC03 having less suction than the DC24, it's pretty reliable! The motors in them rarely burn out, they last ages and when they are faulty, it's just a loss of suction or a cable problem, or something minor

 

[super-sweeper]

LOL After only 1 month, I'm not even going to make a vintage vacuum joke there! 

 


Glad you made some money off it, when I used to refurbish Dysons I sold them at $75 a pop, they sold like hotcakes! 

 

[parwaz786]

Well. I pushed the DC24 beyond its limits so I was kinda expecting it tbh... Plus the end cap was messed uo but it was still used before it became rattly again

 

[super-sweeper]

Makes me think of how many (Insert certain vintage vacuum here)'s get abused daily, and live to fight the war on grime for another 40 years! 

 


What do you mean it was already messed up? was it second-hand?

 

[blakaeg]

Oh plzzzz don't get me started on the DC24 and it's brush motor. I've had a head burn up on me and spark. Issues with awful rattling noises.

I now have a 'different' type if head on my DC24 and a spare one just incase that seems to have the reset button removed and the brush motor sound slower with a kind if 'softer' startup so I think it's helping the brushbar and bearing not wear as quick.

With ref to what Parwaz says, my DC24 actually became more problematic when I moved from a 3 bed house to a flat. The main motors seem to be ok but I'm too scared to say that incase it now goes wrong. My 5 year warranty expires December 2014 this year.

I have a problem with some seal just below the handle on the wand, so when using the wand I can hear suction leak. I have to push this seal back into place. I have a spare wand ready to be installed.

Does your DC24 sound like the one on my link below? I had to post to show how horrible the noise was.

http://https//m.youtube.com/watch?v=cuqtw0FspLo

 

[parwaz786]

Mine sounds like that too Blakaeg, I thoughts DC24's were good but they are only good for flats, but its way too overpriced, even the multi floor model for £200
Its worth spending the extra money for a DC25 which is durable and less problematic, there isnt much to go wrong, the brush motors even last longer and they are still sold today

I was told that the new DC25's being sold in Currys have a new kind of digital motor in the cleaner head so that it lasts very long, if not then should last a lifetime of the machine

The filtration in my. D c24 is rubbish, there is a massive gap even though the seals look fine :/
The ball bearing is worn now so the ball is wobbly and clicks when pushed.

Btw did you get the new cyclone for your DC24, Blakaeg? I guess it might be worth getting it a service in the beginning of December, but it's up to you as its your machine I saw your comment on youtube saying that you will get a Vax when the. DC24 fails again, and I agree, they are better I don't think the cyclones arae as efficient as a Dysons though
Regards
Tayyab

 

[blakaeg]

Parwaz,

The DC24 Multi Floor was at least £279 when I bought mine so not sure where you got your price from! May I add that the DC25 also suffered from issues with their brush heads. It's on Manchester Vacs website if you want to see this. My friend had an issue with the spoke that turns the brush totally distintegrate which meant he had to get it repaired. I myself would choose a DC25 over a DC40, DC50 DC41, DC41 MK2 anyday. Only because I like the build on that model with its aluminium wand, the foot pedal and handle when using the wand. It's got none of that bending business.

I do indeed have another cyclone on my DC24 and its working fine now. No more dust leaking out!

I disagree with your comment about the Vax machine and thei cyclones completely. Have used 2 VAX Mach Air machines are the cyclones did an excellent job and were on par with Dysons. VAX have come a long way and well done to them and TTI for producing affordable machines. Looks like they provide good customer service too.

 

[parwaz786]

Really? That's very good regarding the Vax machines filtration
Maybe they are the perfect vacuum for you I do like the new 2014 total air range to be honest, in Currys I had a bit. Of a play with one and brushes were very stiff like a DC25.
Regarding the price of the DC24, I was referring to what I seen on amazon when they were still being sold