Cleaning out a Bissell Powerforce Helix

[mark40511]

The Shark warranty is RIDICULOUS!

I actually called Shark and the lady was VERY NICE - but Good Lord, the warranty is pathetic! I asked her what exactly happens if something goes wrong with my vac. I said to her that someone told me if something goes wrong I have to not only pay to have it shipped to Shark, but also to pay to have it shipped back to me. She said, "that's correct." But she did say that if it's a part that's not on the MAIN vacuum, like the dust cup, then they ship you a new one free if something happens to that....But if it's the slightest thing on the vacuum itself that goes wrong, even the clip that allows the dust cup to lock to the vacuum, if that breaks, (since it's on the vacuum itself) either you pay to ship it to them, they fix it, and you pay to ship it back, or you take the second option, which is buy a brand new vacuum at a heavily discounted rate (like 90 dollars) and they ship the new vacuum to you and you trash the old one! She said most people take the second option. How CRAZY is that????!!!

 

[marcusprit]

Haha yeah that sounds about right

 

[hvrvaclvr]

That is kind of rediculous. When the brush roll shut off quit working on my Hoover Air Steerable, Hoover sent me new Air Steerable and had me pack my old one in the box the new one came in. I didn't have to pay for anything.

 

[suckolux]

My neighbors Shark, which I am constantly cleaning up, small wall to wall berber, 2 people, no pets, 600 sq ft? She cleans almost daily, but it gets clogged! Her mom's cannister of somekind quit when she was using it and she took her out to get a Shark like hers! I was like why? Cause I like it, no bags, it's light its easy. SO who is cleaning out hers then? And why did you throw away anything??? Hello I am right here. Some people.

 

[niclonnic]

Update

Today I went back to the food bank, and the Bissell was still there! However, I couldn't find the parts anywhere. I looked all over the food bank, but the parts were nowhere to be found. I ended up using the old Eureka ESP. Then after vacuuming, I went into the bathroom, and THERE they were! So I put the Bissell back together, but didn't get to use it. Hopefully next week I'll get to use it.

Below is an updated picture of it, and you can see how much better it looks.

 

[suckolux]

For the money they work ok, and seem to survive abuse pretty good too. Just a bit messy.