Here are some images of the hose repair. Both contact pins were missing. It is functional, there is power to the power nozzle, but I have to clean up the cuff and find a way to texture the wound then match some paint at the hobby store to dab on roughly to get the texture right. Old skills from a childhood spent making models of ships, airplanes, tanks and cars. The cut out in the cuff in the third image is how the hose comes. I guess it was the only way to get the button lock release into the hose. The whole vacuum is kind of cheesy this way so no wonder it didn't catch on with their sales people.