A BAD EBAY DEAL FROM RUGSUCKER

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My last word on this.......


 


I just rec'd an icy eBay message from leisurelady65 in which she is still dodging the blame for the damaged shipment.


 


I responded by noting that as the seller, she is ultimately responsible if the company to whom she sub-contracts the packing falls short. If she knows (as she surely must) that the UPS Store out there does such a substandard job of packing they why does she keep using their services?


 


I must say, in all this mess not once has she or Jimmy apologized for what happened. All I've heard is isolated "pick and choose" potshot-responses to comments I've made. In my book, that's pretty lousy customer service.

[this post was last edited: 4/5/2016-18:26]
 
UPS Packing & Shipping&Damage

"last word"--I would also like a last word that WILL include full settlement of anything the included insurance can do on this matter.
"dodging the blame"--This may be a poor choice of words that will deserve an apology.Joan(leisurelady65)has not sold 1000s of items over many years for myself and others with positive feedback by dodging the blame!!She WILL followup and WILL see that the local UPS(who is fully responsible for both choosing not enough packing materials from their large supply as well as method of packing) will settle insurance and she AND I will personally visit to discuss quality of future packing!!
"ultimately responsible"--If the UPS plane crashed were we responsible?If one of the UPS trucks ran over someones cat are we responsible??If your local UPS driver left the box in the rain are we responsible???
"why--keep using(UPS)?--There are limited choices of major shipping companies.All may have positive and negative sides.I have had a much worse experience with US Post Office.There are other negative experiences with ANY shipping company.But those are THE choices.Why do we choose any company for shopping,food,vehicles,etc?Are any of them and EVERY one of their many employees PERFECT??
"not once has Jimmy apologised"--When I first became aware of this I said I was "extremely upset with -damage".If that did not reflect my sorrow that something I sold(but did not pack)arrived broken let me now add -I am very sorry this rare Johnson's Wax polisher is now broken!There are some items of which I can walk upstairs and find a duplicate.This is the only JW Super 8 I have seen or heard of.If I could send a duplicate replacement I WOULD.I CAN NOT.Again,I am sorry.But what Joan,and I,CAN DO is see that your insurance is paid and we WILL tell and instruct the human employees of UPS on future packing.(I might add that humans can be imperfect creatures and the last time I was at the lake NONE were walking on water.)
 
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Thank you for your apology, and I'll add mine for the perhaps poor choice of the phrase "dodging the blame." What I meant by that was, I never heard (until now) "I'm sorry your shipment was damaged." All I heard (until now) was, "It's UPS's fault."


 


"And now, back to your regular programming."


 


 


 
 
Johnson's Wax polishers

The EBay polisher above is just before new styles of the 50s.I have seen a picture of Lucy using one in her home.JW had a long history of promoting polished floors and furniture with quality waxes.Their containers,posters and advertising had great colors and style.Many ads used well known illustrators.The polishers could be rented or purchased.The early ones were polished aluminum and until the 50s the brush rotated in the manner of a paint roller.There was also a larger commercial version.
I have some upstairs including the box.If and when I might offer them for sale I would choose a much lower starting bid than the above seller.
 

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