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We've got a C3 Complete which has been working no problems for years, suddenly it died with no power to turn on (have changed the fuse - nothing). I did call Miele to ask if the motor had brushes, but they couldn't tell me. Does anyone know if it does, or can suggest what the failure would...

This is my second issue.... I have a X1 (old version in blue) I ordered up a new servo as the cocks had failed in the previous one and it was just dropping. The new one arrived, simple enough to install and connect (haven't used the machine for a very long time since this wasn't working as...

I have both a very old X1 and a newer G1 (which they have discontinued now). I have issues with both. However, rather than try to combine a thread on both I thought it would be prudent to separate and ask. I have a G1 that requires me (I hope it is) to replace a component only available to...

She's only about a couple of years old :)

Have a hetty that has started to act up. It turns on but every so often when you use the turbo button to increase suction it will cut out an come back. What could be causing the issue?

Did you manage to fix it?

I finally found out, albeit months later what they fixed in the G1, not sure if this is a part you replaced....but the bypass valve was replaced in mine. The part is 2835. http://www.reinigungsberater.de/ventil_sebo_nebenluftventil_kpl.,p-702835.html

Got outs back today fully fixed from Germany. They didn't actually say what they fixed on it, might open it up and take a look if I can be bothered but the people I got it from I would certainly buy again from them. They got it back on Thursday, shipped it back Friday and it arrived today.

I received some assistance from Sebo Germany, they seemed to diagnose the fault on mine as the comment I received back was this... I guess the bypass valve should be checked, the position 107...

Well I am no expert and only going on theory and what Sebo deduced as being the issue with ours. I have contacted my supplier who is happy to have it returned to them. However I would rather, like you get it repaired. I am not willing to pay for the repair since it is within guarantee. The...

The warranty is with your supplier, and they should collect and repair the item. If you don't speak German then I would suggest you type something in simple English and use Google translate to attempt to communicate. You can contact Sebo Germany (the warranty is two years in Germany) and...

The G1 is great, it's better than the automatic adjustment. The bottom doesn't have the rubber strip. As regards to cost it was cheaper buying the G1 with the delivery £179 including the delivery.

It arrived finally yeah!

Here you go, complete handle only.

I am not spending £40 on a new servo from Sebo, it's far too expensive for what it is. Anyway pulled it apart, seems it is just a bunch of gears, none have worn or broken teeth. Will try and fix it next week, if I can.

it was the servo, the x4 servo corrected the problem and then the x4 had the problem lol The X1 is 14 years old ish

It was the servo for the unit, I swapped it with the X4 one and it worked. Seems they are compatible. I will take the old one apart and see if anything is repairable inside (according to Sebo it isn't you need a new one at £39). My new G1 is being picked along with all the other things I...

Unscrewed the servo, nothing behind the wheel, nothing on the machine all looks ok. Does the servo have gears in it? It sounds like gear teeth not quite hooking (probably not describing it very well). If you are referring to the ribbon cable I have checked that on the PCB internally. I...

Couldn't see any screw underneath, did undo the machine cleaned it out and took the belts off and put them back on again. Still no difference. I took a video of the problem - I left it in the upright position for the video and you can hear the click it makes as if it is missing the teeth on...

I'll give it a go in the morning, also have the x4 so could always try the servo and see if the same happens with that one.