well so far in SA there have been only 5 cases, my 5 year old dc14 has never done it. every machine breaks no matter what make , hoovers , kiry's sebo's rainbows you name it they all have flaws and break. you like turbo masters , so do I my mom had 3 when they were new all of our family members bought them too they were the best selling upright in South Africa in there day and yet they all broke in the same places , the lower back casing and the chasis just behind the left wheel. They had a built in flaw , there motor was to heavy for there back casing and upright switch causing stress fractures whenever you wheeled the machine around on its back wheels. Ever manufacturer has them