Hey guys,
my impressions of this machine are very good; I think it did at least as well as the Rug Doctor - and now I don't have to pay to hire one each time!
Having cleaned all the carpets in my house over two days, I got a fairly good 'feel' for its performance - the carpets in this house were fitted a couple of years after we moved in, which would make them at least 10 years old now, so anything that can come close to restoring their correct pile and colour gets two thumbs up from me! They take a lot of punishment from an active family of 6, plus a dog and a cat, and they do look good now. Almost all of the serious stains washed right out, and they look much lighter and fresher.
In future, I'll try spot-treating any serious stains with the hand-tool first, before going over the whole floor in upright mode. The problem I discovered with doing it the other way round was that when the carpet was damp, the stains were hard to see - when it dried, you could see where they'd left traces!
It's really easy to set up for use, and I like how simple the machine is to take apart afterwards for cleaning and maintenance; the tanks lift out, and the suction nozzle and spin-scrub brushes just pull out.
The tools were especially good - I'm going to do a video demonstrating them next week, hopefully tomorrow!
Fred, thanks for the tip about the plain hot water; I'll give that a try next time! I'd be interested to hear about the initial problems Hoover had with the tank. I like the look of the new Platinum line carpet washer, especially that dual-brush feature. I'd love to test one out!