Copy & paste
Benny
I was glad you got a good response from that seller, it quite restores one's faith in human nature & good manners when things like that happen. If you want to share it with us it is quite easy.
Firstly it is helpful to have windows open for both the message you received and this thread in Vacuumland - move down to the "Add your reply to this message thread" area - the bit with the cartoon of the woman with the pink Hoover Senior at the top.
Go to the start of the part of the message (if not all of it) that you want to share. Holding down the left button on your mouse, drag the mouse to the right and possibly down which should highlight the selected text in blue. Release the left key on the mouse.
Holding down the Ctrl key (it should be on the extreme left hand side and bottom row of your keyboard) press the letter C - this is a short cut key to COPY the selected text.
Click over on the Vacuumland "Add A Reply ...." box and click into the message box that you normally type into. Once again holding down the Ctrl key, type the letter V whereupon the text you selected from the message should appear in the box - the technical term here is "Paste".
You can then add your own text, both before and after the message, as you wish. You will of course also have to give your reply a title as usual in the box under "Subject Drift". Once you have pasted the text you can close the message from the ebay seller as soon as you care to.
Hope this is clear
Al
