alexhoovers94
Well-known member
Okay, so there was a bit of a carry on with this vac, when it got to customs here in the UK I had to pay a £30 customs and handling charge! After receiving the letter from Parcelforce about the fee I had to pay, I went online as soon as the letter came and paid it, which was Thursday, last week, I said that I wanted delivery for Friday which was a selected option on the payment page.
Fast forward to Friday morning and it said on the tracking, "loaded to van for delivery" I waited in all day and NOTHING...I rang Parcelforce at about 5:30pm and they went and checked and told me that it had been returned to the depot as the driver had been unable to make it right around the area, I said "well I want it delivered tomorrow!" (Saturday) he said, "Saturday delivery is going to be £12.50" I was like... ARE YOU FRICKIN KIDDING ME?!
The parcel was late and they still wanted to charge me for delivery on a Saturday?! The guy on the phone said "I am sorry sir but your parcel will now be with you Monday" I was like "right, bye" and hung up, what a joke!
I have now had to take today (Monday) off work to wait in for the dam thing that should of been hear on Friday. It turned up and the box was bashed open! I thought, if this thing is damaged I will run a riot!!!
Here is the box, oh and notice the cleaner is upside down!


Fast forward to Friday morning and it said on the tracking, "loaded to van for delivery" I waited in all day and NOTHING...I rang Parcelforce at about 5:30pm and they went and checked and told me that it had been returned to the depot as the driver had been unable to make it right around the area, I said "well I want it delivered tomorrow!" (Saturday) he said, "Saturday delivery is going to be £12.50" I was like... ARE YOU FRICKIN KIDDING ME?!
The parcel was late and they still wanted to charge me for delivery on a Saturday?! The guy on the phone said "I am sorry sir but your parcel will now be with you Monday" I was like "right, bye" and hung up, what a joke!
I have now had to take today (Monday) off work to wait in for the dam thing that should of been hear on Friday. It turned up and the box was bashed open! I thought, if this thing is damaged I will run a riot!!!
Here is the box, oh and notice the cleaner is upside down!

