The constant stream of people bringing in a Shark to be repaired says a lot about their popularity with consumers. Their plastic brush bristles wear off quickly and their motors are running in dirt. The hepa filter is always clogged with dust and the motors scream because the bearings are dry. They want me to 'fix it'. Give me a sledgehammer and I will. The lack of repair parts means I can only fix about half of what comes in - compare that to the fact I can fix all the Kirbys that come in, 50% ability to repair is horrible.
I only sell repairable vacuums, but I never see them for repair. I had to turn away three Sharks today because their repair involved parts we simply cannot get.
