Interesting, As Far As It Goes....
....But Consumer Reports doesn't do very much looking into predicted reliability and ease-of-repair issues any more, which I think is a shame.
I'm sure the Kirby rating is pretty fair, and if a Sentria owner needs parts or service years down the road, it's a very decent bet that Kirby will be there for them.
But that Kenmore Progressive rating as a Best Buy? Have these people EVER tried to get a tricky part for a six or seven-year-old Kenmore vac out of Sears? Middle Eastern peace accords are easier to accomplish. I would also question ease-of-repair for Dyson, Eureka and TTI Hoover in years to come - are they REALLY going to stock spares for all those fiddly plastic parts?
Things like this used to be considered in CR reports. Guess that's too much trouble nowadays.