That looks like a very nice vacuum! About how heavy is the unit.....8 lbs like the older versions? That's once thing I like about my Oreck XL. My Platinum Pilot is a bit heavier I think, but still very manageable, and is much quieter than the XL model. Both units have never failed me however.
Regarding the service contract, what do they actually do when you bring it in for service? Bag/belt changes and make sure it is in top running condition? I am guessing they also fix any issue during the warranty period, free of charge?
