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Thanks for the reply Parwaz786.  Having read your reply and looked at the video on the Dyson website I am sure that there must be something wrong with the ball on my DC41 Mk2 because it doesnt move smoothly at all and is really hard to move around.  I have had it nearly a month and its not getting any easier.  As for the slider on the front, I cant use that, it makes the vacuum impossible to move.  Thanks again.