No offense Andrew, but ...
The local dealer is completely aware of what has been going on, and has never bothered to call me or follow up. In fact, the string of emails that have been going back and forth between Evy Daniell and myself for about 2 months, they have been CC'd each and every time.
I realize the hose is defective, and I could care less about their redesign timeframes etc. I'm ditching this S7. I'm not going to take my chances again, on the same problem part that will fail again, just as my warranty goes up. They'll really tell me to shove it then and expect me to pay for the part after the 1 year warranty is up.
Even having been suggested I should use "short strokes" to keep the airflow moving in the hose, is rediculous. That's like buying a 7 series BMW for about $100K and then the dealer telling you "Well, we've replaced your engine 3 times, we suggest you don't press the accelerator more than halfway down to prevent stress on the engine..."
I've sent another email to them this morning, advising my next step is opening a complaint with Better Business Bureau.
I agree that the canisters are much better than this upright, but at this point, Miele just sounds like a dirty word to me. Very frustrated!!!!!!!!!
Andrew