The Kirby Heritage II service manual says this:
a. "If front bracket shaft (131684S, 131687S or 131688S depending on model) needs service, remove two clamp screws (134157S) from bottom of fan case and allow free end of shaft to fall away from fan case. Ratchet end of shaft can now be lifted away from ratchet lock (133073G) and spring (1331S)."
b. "If ratchet lock mechanism is too stiff or tight, you should disassemble and grease both the ratchet plunger and ratchet gear teeth. Also, repeated operation will break-in assembly for easier use. If you do not have extra ratchet locks in stock, you may try switching from other units to achieve a better match for smooth operation."
c. "To assemble front shaft to motor, hold ratchet plunger lock with spring in place (see figure 16 in manual). Position ratchet as shown and then lower it into place."
~Ben