HAHA, right on Thunderhexed! I sent in my Grandma's old 560 last year,,,it was the first time it had ever been rebuilt,,and it sure needed it,,,she was going to just give it to me, but i talked her into sending it in for a rebuild.
WOW,,,its so beautiful now, she hates to use it for fear of damaging it,, She said it looks better now than when it did when brand new! Of course, the trim, bag,,cord and handle grip are all tan colored now,,but hey,,for 19.00 plus shipping to and from the factory,,,for a total rebuild and replacment of the attachments and hose,,cant complain about that!
Thats too bad about the bag hangers,,i wish they would put them back exactly like when they were manufactured.
A few years ago, i sent in my Classic 1CR,,and it came back in perfect pristine condition,and shinier than a new mirror, except the belt lifter,,,evidently they dont polish or replace those?
Infact, after i had used the belt lifter a few times, it completly fell apart, and fell out of the Rug Nozzle. I had to take the rug nozzle and belt lifter to my local Kirby dealer to get it fixed,,,was cheaper than sending it back to Ohio,,,so, its always a good idea to completly check over the machine when it comes back from the factory to make sure its like it should be.