Glad you got it figured out. Kirbys do have a tiny bit of a learning curve, perhaps more than some other machines out there, but once you know, you know.
I have a friend staying at my house right now and the other day, she decided to vacuum the room she's using. I wasn't home at the time but she informed me that my Heritage II Legend was "broken" because it wouldn't pick anything up, so she'd finished the job with my Discovery II. Had I been here, that's the machine I would have recommended that she use to begin with, because it's so much more user friendly. It turned out she had left the height adjustment all the way up on the Heritage II, which is how I store my Kirbys. When I demonstrated how to adjust it, she just dismissed it, saying that was too much trouble. Oh well, Kirbys aren't for everyone.
