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Yes it's normal but it depends how tangled the brushbar 


Hi Nick,


I can guarantee you that the belt will NOT break. They are designed to last a lifetime of the machine like the filters are. The hair going under the belt can happen, especially when the brushbar needs cleaning urgently.


I can assure you that if the vacuum is grooming carpets fine, it still has plenty of life in it. Also, my neighbour has a DC33 and they have such a large family and they use that in their large family home as their only vacuum. The vacuum struggles to pick up strings. Not because of the filters, but because there is literally so much hair wrapped around the brush that it just looks almost similar to a round brushroll. They have so much hair that the brushbar would need to be urgently cleared after about a week or two.


The clutch on their Dyson is still pretty good for a 3 and a half year old machine that gets used twice or thrice a day, still grooms carpets well and even though i's not the quietest of vacuums and we live in a terraced house, we can hear it from next door, especially when they have their windows and/or doors open. I can even hear the brushbar aswell. I know that they have had more hair go under the belt than the DC07 Animal of your mother's judging by that picture. There is literally a lot even under the belt (they have to take the brushbar out and struggle to fit it correctly so I do it for them). So to answer your query, yes it is normal, but it depends on the amount of hair. Must have been a lot of hair, actually!


Happy Holidays,


-Tayyab Parwaz.


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