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Thank you guys so much for your help. I ended up just stretching the roller into place with the belt on it. I don’t like doing that because it can warp the housing but I didn’t want to heat it up unless I absolutely had to. This machine wasn’t abused, I actually work at a vac&sew store and it was a friend of mines in for a repair because the bag collar came off and this the outer and inner bag. It was also in for a tune up while I was at it and our policy is to change the belts on all Oreck tune ups. The original lifetime belt in it seemed to be fine but I just went ahead and replaced it while it was in for service. It’s all clean and put back together now (since it came in dusty and dirty and everything had come apart in it.) It is a TTI model however so I’ve noticed the build quality on it was quite poor in comparison to my platinum pilot that was made pre-TTI.