Nick
Why are you putting up with just "using my Windtunnel until it dies" with broken parts? You have 2 parts broken on your vacuum, & NOT from the vacuum being abused, no way could this have been caused by reckless vacuuming. I would call Hoover, get authorization to take it to a service centre, & get it fixed under warranty. You might as well use it instead of living with a broken vacuum!
Rob
