The handle would bother me if I used it much. I just roll it in and out of the closet and the seam doesn't bother me. I agree that it should be designed better. As for the hose, I love the fact that it's got a Venturi effect design. It has picked up things that my other vacuums haven't. Even my housekeeper we used to have didn't pick this stuff up and she used a top line Miele or Simplicity depending on the day. Every dealer I went to that had both Sebo and Riccar/Simplicity liked the Sebo much more and said it was a much better build. Side by side they picked up the same amount, but on pet hair the Sebo picked it all up in the first or maybe second pass and the Moxie or Impeccable needed three or more passes of the power head.
I don't pretend to be more than I am, a home owner who wants a clean house and an easy to use unit. My living doesn't depend on ability to be perfect like you guys. I would have been very very happy with the Moxie at 550, but the dealer there (who wanted to move the moxie) said that the Sebo is a better built machine and he hasn't had one come back for any issues. He said he get the Simplicity back on occasion for minor repairs and most are due to neglect. He's sold Royals and Simplicity for for over 40 years. I just remembered that he sold me a Simplicity over 20 years ago and I never liked it. I think deep down that was one reason I shied away from that company. I don't know, but it just never said 'buy me'. It always said, you can get me at a good deal. His favorite over his Miele, Simplicity, Royal, Hoover or any other canister he sells is the D4. He wont' stock it because it won't move vs the Miele's and the Moxie won't move either and that's why he's selling his stock of them off.