And again...
the replacement arrived damaged in exactly the same way that the first one was...the handle release button was smashed into the main body. As before, I've extracted it and repositioned it, so it can be assembled and used as a carpet cleaner, but it's still essentially broken. It wouldn't stand up long if I used the hose regularly.
I phoned up to complain again, and they're sending me a third cleaner!! The stupid thing is, the cleaners they've sent already are 90% functional, but I'm not accepting damaged goods when I've paid for what should be a brand new machine.
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