Dear David,
Thank you for your email.
I am sorry to hear that there appears to be an issue with obtaining a Felix model. With regards to SEBO Felix machines, we have not discontinued these machines and there are no plans to do so as it is currently a more lighter upright, when compared to an X4 for example.
I hope this helps to reassure you, but do not hesitate to come back to me if you need any further assistance.
Kind Regards
Emmanuel Jit
SEBO (UK) Ltd