Ebay Situation

[electrolux137]

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Now, maybe other people -- some of whom are so quick to do -- will stop piling on me.

I will say, I do realize that there are people in this group who don't like me. That used to really bother me because, as many others, I have self-esteem issues. I want to be popular and for everyone to like me. When people started talking s#!t about me, I got so hurt that I left this group. For a long time.

However, when I realized that those negative people were depriving me of the fun and enjoyment of participating in this forum, I got over it. Especially since some of them are people who don't even know me, have never met me, but are basing their dislike on gossip, rumors, and s#!t-talking from other people.

Today my credo is "What you think of me is none of my business." And I mean that very sincerely.

Besides, I do have friends here -- friends who really do know me and know my character -- friends who have known me for decades. And I'll always cherish those friendships.

 

[Gr8DaneDad]

Charles,


 


I know exactly how you feel. I've been hurt badly in the past, and like you I've learned that what others think of me is none of my business. It's not easy but it works. I find myself offended on these pages by those who are quick to speak poorly of others and to be hateful and dismissive in their responses, especially when there opinions have no basis in fact or experience, but I refuse to let them interfere with the great pleasure I receive from these fora and the majority of it's members.


 


Tom

 

[gottahaveahoove]

Tom,

I can say, after reading many of your posts, that I like you, a lot. I enjoy your posts. Some DESPISE me. many don't even really KNOW me. Pass the tissues.....................lol I'm a big boy: I can handle it. I always consider the source. You have to.

 

[Gr8DaneDad]

John,


 


Thanks and I enjoy your posts as well, along with your Hoovers... and you are so very right.. consider the source.


 


Best,


Tom


 


 

 

[DesertTortoise]

I'll never know if that baby Kenmore canister I had shipped from Florida was broken in transit or if the seller sold me a broken vacuum. Nothing in the images of it suggests the handle was broken but who knows. The vac was poorly packaged so anything could have happened en-route.

ebay sellers are very sensitive about what you put in your feedback. Don't put neutral or negative feed back unless something was truly wrong or the product was documentably misrepresented. Think about what you are going to put in that feedback box.

Likewise take good care of your rating on ebay as a buyer, because if you do have a problem and genuinely need to go to dispute resolution, your good reputation can become a factor in who ebay and/or PayPal believes. Pay promptly and fully. Don't make the seller wonder if they are going to get stiffed or have to cancel a transaction due to non payment and sell the product to the next highest bidder, who already thought they lost and may have bought something else with that money. It all rolls down hill when someone isn't up front.

 

[electrolux137]

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eBay has made it all but impossible to leave negative feedback. Originally, you could leave whatever feedback you wanted as soon as a transaction had concluded.

But then a lot of eBay users started howling about unfair negative feedback, so eBay had to change its policy to allow negative feedback review. Then I guess that got to be too much work for them and they stopped offering that service.

For a while, you couldn't leave negative feedback at all. Then that was changed so that now you can once again leave negative feedback, but you have to jump through a bunch of hoops first. I consider that unfairly weighted in favor of bad sellers and buyers since it tends to discourage people from leaving negative feedback when it's justified.

I will say, I have been on eBay since November 1998. I have a 100% perfect feedback record with 2068 feedback listings. In all this time, I have only ever gotten one negative feedback. It was left by a eBay user who got buyer's remorse after the purchase and tried to get out of the deal and asked if I could cancel the transaction and refund his money. After he had gotten the machine, mind you.

I declined to agree to that because (a) relisting an item is a pain, (b) costs the seller money in listing fees, (c) I have found that relisted items seem to be "jinxed" and rarely sell a second time and, the biggie, (d) I had no way of knowing whether or not the buyer would return the machine to me.

So the guy got mad and left me negative feedback in retaliation. There was nothing I could do about it since, as I said, back then you couldn't contest negative feedback. What happened was that the transaction eventually rolled off due to all the subsequent positive feedbacks and no more negatives.

I have had a real love-hate relationship over the years with eBay. I love it because I have found machines I probably would never have found otherwise, and I have made good money on some of the ones I've sold. I hate it because it seems with each passing day there are new "features to enhance your eBay experience" that in actuality do nothing more than junk up the process and make more work for the sellers.

The really big issue was when eBay started requiring all users to join and use PayPal. PayPal is a lot better than it used to be, but it is still risky and can be a HUGE pain in the ass when a transaction goes awry. I'd never let a seller make a refund to me via PayPal because when that happens, PayPal frequently locks your account until the refund has cleared both parties' accounts. That infuriates me to no end when it happens, especially since it's unfair and totally arbitrary as to when they do it. You can't buy or sell anything until the hold on your account is released.

Overall, though, PayPal has been really great and in all these years I've only had a couple of problems with it.

Now if we can only teach sellers how to properly pack big, heavy things like vacuum cleaners, eBay would be a cake walk. (Boy, do I have some sob stories in that department...)

And So It Goes.

 

[DesertTortoise]

Yeah, if you give negative feedback it more or less forces you into dispute resolution, but both times I went that route I received partial refunds, and neither of my accounts with ebay or PayPal was not frozen during this process. I just left another shipper neutral feedback for one of three items purchased and 3 out of 5 stars (the other two items received glowing feedback) and I wasn't forced into dispute resolution. In a way forcing both parties into dispute resolution if a buyer provides negative feedback forces some discipline on the sellers to make customers happy. I'm not entirely against it.

 

[floor-a-matic]

<span style="font-family: comic sans ms,sans-serif;">I am 100% AGAINST this schitt with eBay; a few customers ruined my "seller dashboard" just by faslely claiming item not as described.  READ THE DAMN F*ING DESCRIPTOIN!  CAN'T ANYONE LEARN HOW TO READ!  too many lazy ass wipes who just bid & not read the descrition; then bitch to eBay for something that is THEIR f*ing fault.  From now on I wouldn't give refunds to some "ass wipe" who claims their items aren't as described.  QUIT BEING SO DAMN F**ING PICKY!  TAKE IT LIKE IT IS OR SHOVE YOUR SHIT UP YOUR FUCKING ASS!</span>

 

[super-sweeper]

Charles, let me grab the HOOVER-Embossed popcorn, I'd love to hear some of these stories! 

 

[durango159]

Oh what a mess!! I'm glad it was resolved and seller reimbursed the postage. I had no idea there were different rates depending on what shipped! The Convertible RS sounds great. You've acquired a lot of machines recently. See you soon John!

 

[smow69]

ebay scams

I recently purchased some rainbow books on ebay then the seller said he could not find them. he kept having excuses then asked me not to give negative feedback what a jerk. i finally got the refund from pay pal two months later.

 

[gottahaveahoove]

Some sellers are amazing

and not always in the good way. I recently bought a vintage ploor polisher. it came in a huge box, NOT ONE SPECK of packing material. I opened the huge box, and there it was ... perfect, but that was just luck. I've gotten appliances in their original boxes, protected in another box OR wraped in plastic. Some folks really "know' what they're doing. Others.........................

 

[Metaphor]

You haven't lived until you have opened your box to find your now broken vacuum wrapped in someone's disco era sweat suit among other "packing" materials.

 

[rugsucker]

polisher/not one speck of packing

John,
I hope this was not from Bristol,VA.Once I take an item and help with pictures I have nothing else to do with computer,payment,address,packing or shipping.The packing on large items is done by the hopefully trained staff at UPS in a building full of boxes and material.Of the very few problems one involved a non vac glass item that was packed rather well but arrived broken.Let me know.I pass UPS on the way to my EBay seller and would not mind to stop for additional training.Perhaps after a stop at one of our incompetent Mcdonalds puts me in the right mood!,
Jimmy
p.s.-some good Hoovers soon(Slimline & Conv)

 

[kenkart]

You can bet one thing!

If I ever send anyone something, it will be very over packed!LOL..I dont believe you can use too much padding , I have recieved things broken, so I do my best not to send anything that could be damaged, of course we know some shippers could tear an anvil up!

 

[tolivac]

Yes,agree,better to overpack rather than having the shippers baggage smasher gorillas smashing your anvil!