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On your Maytag--have you tried other nozzle height adjustments?Try that before condemning the vacuum.I got mine a few days ago-still trying it out.Few things I notice--the cord gets warm when both motors are going.And the blue lighted MO20R logo lights when the primary fan-brush motor is going.Like this.I also have a Maytag M500 like the Simplicity Freedon lightweight vacuum.