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VacuumLand – Vintage & Modern Vacuum Enthusiasts

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I have not been at all impressed with Consumer Reports (CR), and they are far from unbiased. One nice thing about user reviews on the site is that subscribers have the opportunity to take CR to task about their bad advice.  There are countless user reviews in which subscribers complain about following CR's bad advice and purchasing their #1 pick, and the vacuum (or other item) has been horrible.   I suspect that is why they have added the user reviews (predicted reliability and owner satisfaction) to their scores.   The user reviews are not always reliable/accurate, but they allow CR to blame subscribers for their bad advice.    


The Kirby upright has predicted reliability of 6/10 and owner satisfaction of 2/10.  I'm not surprised by a low owner satisfaction score, but the reliability score is surprising.   If consumers truly believe that reliability has taken a dive, Warren Buffet should be concerned.  CR also says that the Avalir 2 is heavy and one of the noisiest models CR has tested.  While it is still recommended, the data points to a serious challenge for Kirby to modernize.  As consumers replace carpet with hard floors, there is little reason to buy a Kirby.  Consumers no longer have the patience to learn how to use the Kirby attachments.   One woman wanted her Dyson back because she was so frustrated trying to make the Kirby work with attachments.  Her Kirby is headed to ebay.  She is very frustrated with the lack of support from Kirby after the sale that she calls the Kirby "junk".


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