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The main problem with the scrubber system was that a certain amount of soap residue was always left in the carpet - that is why defoamer is often necessary when using an extractor on older carpeting; carpeting that has been around for a while may have been cleaned with a scrubber system. The soap residue also contributes to fast re-soiling, particularly in traffic lanes. This is why I recommended following up with an extractor to do two rinses; you really need to get the soap out of the carpet.


Scrubbing, in and of itself, is not necessarily bad for carpet; new extractors like the Bissell ProHeat are set up to do exactly that, plus extraction. So, as long as you're getting the soap out of the carpet, scrub away.


Sorry I didn't make this clear in my previous post.


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