Why I dislike Dyson

niclonnic

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I know this is a controversial topic to discuss, but I've decided to finally get this off my chest.

This is going to be a review on my Dyson DC07 Animal.

I've told this story a few times before, but at the end of 2007, my dad purchased this vacuum from our local Target while the store was doing a sale on Dyson vacuums after Christmas. We used it as our daily driver for 5-6 years straight, and I thought it was a really good vacuum. But then, starting in the summer of 2013, my dad received these much cheaper bagless vacuums for free through Amazon Vine, namely a Hoover WindTunnel 2 Rewind Pet that same summer, and a Eureka AirSpeed Unlimited Rewind the following year. I began using those instead of the Dyson. In June of 2014, I lost the Dyson to my mom following my parents' divorce. Last month, I bought her a new Hoover Air Steerable vacuum as a Valentine's Day gift, and got the old Dyson back.

In all honesty, I really don't like this vacuum anymore. It's overpriced, overrated, over-engineered and under-performing. Here's why:

BRUSH BAR - It's decent; it has pretty stiff bristles, but not much agitation; you can barely hear it beating the carpet. It gets up surface dirt and pet hair with ease, but doesn't really dig deep into the carpet to get embedded dirt and grit out. I mean, it gets up quite a bit, but not all of it. Sometimes, with surface dirt, it can take 2 or 3 passes before it gets picked up. In addition, if you vacuum up cat litter, the brush bar flings it back at your feet.

Because of the shape of the brush bar, long hair gets tangled VERY easily. Fortunately, it's simple to untangle it: undo the 3 fasteners on the bottom using a coin, remove the soleplate and use scissors to cut the hair off. Replace the soleplate, tighten the fasteners and you're back in business. But after the next use, the brush bar will just tangle up again, and you'll have to go through this all over again. Why spend time cleaning up a machine that gets the house clean?

CLEANER HEAD - Due to the suction being at one side of the cleaner head, there's not much airflow to effectively clean carpets. Not to mention the head is gigantic, so it can't fit under most furniture. Also, the "automatic height adjustment" is quirky to use. Simply reclining the vacuum causes the head to be at an angle, where it won't pick up anything. You may have to put pressure on the head to get it to seal to the carpet and maximize performance.

USING ATTACHMENTS - This is a fairly complex procedure. To use the attachments, you have to detach the wand, pull out the hose which resides inside the wand, remove the wand from the hose, flip the wand around, slide the cap back and connect the handle end to the hose. THEN you can put whatever attachment you want on the end of the wand. Once you're done, remove the attachment, take the wand out, turn it BACK around, hold down the hose release button, slide the wand into the hose, all the way down, and click it back onto the vacuum. That's a lot of work just to use the attachments.

HOSE - The Dyson has a super-long hose, which is GREAT for cleaning stairs. With the vacuum off, it stretches to about 14 feet. But once you turn the vacuum on, the super-strong suction causes the hose to "pull back" during use; this results in you having to "fight" the hose while cleaning. In addition, the hose causes the vacuum to follow you around the hose while cleaning, especially on hard floors. But on carpets, the vacuum stays put.

ROOT CYCLONE TECHNOLOGY - It's pretty neat and is a big selling point of the vacuum. It has NEVER lost its extremely powerful suction in its entire life. However, the 7 inner cyclones collect a lot of fine dust, which then cause the vacuum to smell bad upon the next use, even after emptying the bin.

While the Dyson is a nice machine to use, the company itself has misleading advertising, for example:

CLUTCH - While this seems like a great idea on paper, it is poorly engineered. The clutch utilizes two "fixed" rubber belts that DO stretch out over time, just like conventional belts. The clutch features a belt protection system where if something gets caught in the brush bar, the vacuum will make a loud, and I mean, LOUD ratcheting noise which is the most obnoxious sound you'll ever hear. It's just so scary and unexpected.

Dyson says that the clutch is not designed to be replaced by the user. However, if you DO decide to replace it, it costs $30 to $40, and involves a degree in engineering (not really, just kind of a humorous exaggeration). It's a very complex procedure. The most difficult part of the whole operation is getting the brush bar back in, which is a massive pain in the butt, even after watching a video.

"LIFETIME" HEPA FILTER - A sticker on the vacuum has some pretty bold claims about this filter. While it is a lifetime filter, in that there's no NEED to replace it, it DOES fill up over time, and WILL need to be replaced, just like any other filter. Getting to this filter takes a flat-head screwdriver; a new filter costs $30.

"NO EXTRA COSTS" - Due to the cost of these replacement parts, the vacuum will end up costing MORE than the $400 to $500 you initially pay for it.

However, the vacuum isn't all that bad. Here are the things I DO like about the Dyson:

BUILD QUALITY - This machine feels SO much sturdier than the current Dyson Ball vacuums. However, the soleplate has a small crack on one side, but it doesn't affect performance. For an 11 year old vacuum, one that we used as our daily driver from 2007-2013, it has held up very well. Conversely, newer Dysons feel flimsier than this DC07, which is disappointing for such a pricey vacuum.

LIFETIME WASHABLE FILTER - This is very convenient; the pre-filter just needs to be washed every 6 months under cold water and left out to dry after 12 hours.

BIN EMPTYING - It's very easy to do, thanks to the release trigger on the top of the canister assembly.

ATTACHMENTS - Dyson engineers have designed excellent attachments for this vacuum. The brush and stair tools have twisting heads that allow for easier cleaning. The stair and crevice tools have airflow vents to allow for better pickup without sticking to delicate fabrics. The turbo brush uses a "clean-air" turbine design, where half of the airflow is drawn through the brush bar, while the other half is drawn through the turbine. This means that the turbine won't get damaged from debris, and if you're cleaning something like a very dense fabric, the brush bar speeds up rather than slowing down.

I once really liked Dyson. My opinion has now changed, due to mediocre carpet cleaning performance and misleading advertising.

So, was the Dyson worth $400? Kind of; it's built like a tank and has lasted for over 10 years. Looking back, I wish we had gotten a newer Dyson, such as the DC14 or DC17, but I think Target was out of them at the time. My vacuum, being from late 2007, was one of the last DC07s made.

So that's my review/rant on the Dyson DC07 Animal. The newer models may change my mind, but I have no desire to buy another Dyson at the moment. What do you think?

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Dyson vacuums actually void carpet manufacturer's warranties because it tears up carpet. Build quality is really shitty. We have a whole pile of dead ones at the vac shop where I work. They also clean worse than a $40 Wal-Mart Bissell. Do I even need to mention the fact that the Dyson V10 is literally a dead vac walking as soon as it leaves the box? The battery is built in, and when that battery wears out, it's the trash truck for that vacuum. I only use high quality bagged vacuums.
 
I agree..

I have a few Dysons, I collected them because I think cyclones are an interesting thing and I like the style of early Dysons. However, While they do produce good water lift, the airflow is very poor. Consumers are tricked by the high water lift and they think it is producing amazing airflow. I have put flour under a test section of carpet I have. Dysons can't suck it through the carpet. My Hoover Convertible and Kirby does.

There are videos of this same test on Youtube. Anyone can try it if they wish. Also, dysons use single stage motors and are made of plastic that is not very heavy duty. Early ones become egg shell weak. Especially when left in the sun.

Overall...I feel they do lack the ability to clean well sadly. Improvements could be made but I doubt they will ever be willing to do what it takes to make a really good machine.
 
I am sure I said this before - but paying full price, it is a garbage vacuum for the cost you pay for it. Very creaky, fragile, and dumbly designed. If you can get any of them for less than $50 then you did good, and they are good vacuums. Just not worth $400.

The main problem is the brush is very stiff and very thin, so it can catch in the loops in carpet and rip them up like a cat with a toilet paper roll. The other thing is if the dirt in the bin gets just a millimeter above the fill line, it's going into they cyclone assembly. Also they are designed to thwart DIY Joe's. They have security screws, thread-locks, and hidden screws galore.

I have several Dysons in my fleet, and I love them. Sure, they are quirky and clunky and cumbersome, but they are also interesting. I paid next to nothing for them considering, so I'm not mad. Now had I sunk thousands into them and got them all brand new, I would be rather cross, for sure. I'd never buy a new Dyson at full retail price.
 
My wife's birthday is coming up...

...and one of the things I bought her was a Dyson Cinetic Ball upright. I had it shipped to my work so there wasn't an off chance that she'd be home when UPS came by. I only bought it because she likes cool, new things and does not like my Sanitaire SC886, my Kirby Sentria or my Royal 884 since they are not "cool".

I just bought an Avalir, a Heritage II Legend and a JCPenney Hoover Convertible to restore and add to my collection (heh, I never thought that I'd be collecting vacs). To minimize her irritation with adding more vacuums to the mix, I bought her own. I figure she'll forget about it (or so I hope).

Is it really true that carpet manufacturers void warranties if someone owns a Dyson? My house was built in 2004 and has its original carpet (in brand new condition, thanks to my OCD and the fact that my wife and I as well as the prior owners did not have kids). I don't have any paperwork on the carpet, let alone have a clue on what company made it or if it is even under warranty still.
 
superocd...

You got screwed over with that Dyson Cinetic Big Ball. There's a reason they quit making it. Because it has no pre motor filter, dust would cake on the motor, causing motor failure in as little as six months! So many people complained about it that Dyson removed that model from production. Also, Dysons don't void all carpet warranties, but Dysons will void most warranties. Carpet manufacturers often have a list of recommended vacuums, and Dyson is almost never on that list.
 
The "unique to the US" model DC17 upright was my favorite. That's the only model I know of that carpet manufacturers have issues with. However, it's VERY stiff bristles clean like a dream - but they also remove a bit of nap every time. The DC23 MotorHead model canister cleans very well also.

I'm fortunate enough to have British-Built Dysons in my collection such as the DC01 Antarctica Solo as well as a DC02 ReCyclone. 240 volts of enormous power.

My favorite way to use a DC02 canister is to hook it up to the Volt cordless power nozzle. What a cleaning beast.
 
crazykirbydude

You are absolutely right about the Dyson Cinetic Big Ball. I've never used one, but I just remembered this video from kode1996 on YouTube where he shows how much dust is leaking into the motor of his machine.

 
It's discontinued?

This is what I bought (link below). It doesn't say anything about being discontinued on the info. I hope that after paying that much that it's not discontinued!

And it's a little disconcerting to hear that these aren't that good. I went off of the reviews since I am clueless about Dysons. In retrospect, I should have asked you guys. The reviews mostly said that it is decent, but then again, most people are happy if it just removes things off the surface of the carpet. I totally understand that these have a nozzle CFM of a cheap builder-grade bathroom exhaust fan, but...it'll make my wife happy, and I now have several direct-air uprights to catch what the Dyson misses.

Now I'm having second thoughts. Should I send it back (which sucks because my wife's birthday is on the 15th). If I must return it, what Dyson should I buy for my wife? I know nothing about Dysons other than the fact that I don't really care for them but my wife just thinks they're awesome.

https://www.amazon.com/Dyson-Uprigh...l&qid=1552528391&s=gateway&sr=8-2-spons&psc=1
 
As an Amazon Associate we earn from qualifying purchases.
@superocd

Hi there!

The model in your link is not the Cinetic upright (UP14). That is the Ball Animal 2 (UP20) and does have a pre-motor filter. So, if you are worried about not having a pre-motor filter, worry no more.

As someone who actually owns the Cinetic (UP14), I do not understand the sensation surrounding that model going on here in this thread. For starters, the model is not discontinued. You can still buy the Cinetic, even directly from Dyson’s website.

My Cinetic has been working like clockwork for me for over a year. Its lifetime filters haven’t seen much of anything beyond the expected carbon motor emissions. Not only that, but the whole post-cyclone airpath has remained spotless so far as I can see. Swiping my finger inside the bin’s air outlet yields a dust-free fingertip. I’d say the Cinetic cyclones are doing their job just as they should and I have no concerns about unreasonable filter life.

I’d encourage everyone here to vacuum more and stress less.
 
I'm still weary of the Cinetic system. No cyclone, no matter how efficient, can remove all of the dust from the air. Couple this with the pitiful 52 CFM of airflow, and you have one piss poor vacuum. Dyson vacuums tend to be poorly designed in general. I'm not going to go into detail, as I would be here all day. I would avoid picking up fine dust in that Dyson if you can help it.
 
@broomvac

Ah, so that settles it. For some reason, I always thought of the ball machines as Cinetics, probably because of their ability to twist and turn corners and so I assumed "Cinetic" = a play on the word kinetic. I am not too familiar with Dyson nomenclature.
 
@crazykirbydude

I agree with “broomvac” Aiden you’re a nice kid and I mean no disrespect to you, but we all have our favorites and our least favorite vacuums and we get it loud and clear.. you strongly dislike Dyson.

That said, I think it is always best to congratulate every member on every purchase of vacuums and wish them well. It’s not only polite but it is just a nice thing to do. No one wants to purchase a vacuum that they are really keen on and excited about to then only have disparaging comments made to them personally from another member. Also, great point Broomvac.. we all should vacuum more and stress less, great point!

I have reasonable connections at Dyson as I am a VIP Member and have been for years and I can tell you with no uncertainty the Cinetic Upright and Canister vacuums are here to stay and are still being manufactured and have Not been discontinued. I also have NO problems admitting or stating that I own 25 Dyson products, mostly vacuums but a few fans and the Hot/Cold Heater. I am VIP because of my many purchases and all were bought brand new from Dyson and other places like Sams Club and Costco, and have even given some gifts too like SuperOCD. I understand not everyone will have the means to purchase the volume I do, nor will most want to spend as much as I do on vacuums, but like I said before this is my only hobby and I enjoy vacuum cleaners that much. So No one here needs to comment how I’ve wasted my money, regardless of your opinions as it does Not matter to me what anyone thinks of my spending, as it is my hard earned money.. Period. I have Kirby vacuums, Simplicity, Riccar, Miele, and Sebo vacuums that cost more than my most expensive Dyson, so to me it’s a moot point.

I own two Dyson Cinetic vacuums and cleaning normal household dirt and dust I have had NO issues with either the upright or canister. Most of the time emptying the bins, they are full of very fine dirt and dust along with dog hair (I have a Short Hair Dog Fur Baby) and I’ve not had any problems. My Upright Cinetic was bought at Dyson’s initial release in 2015, and used often considering I have 250 plus in my current collection. That said, I have had my friend who is a Dyson approved service tech take mine apart to show me the insides and the insides of mine were very clean and dust free. That is because I am diligent in emptying it every single time I use it and don’t ever go over the full line on purpose, a few times when I first got it I did accidentally by a few inches as it really cleans well for me. So I was happy and relieved that the insides of mine were spotless clean and all is well with it after almost 4 years now.

To each his own is my motto, I give my dislikes in polite ways when someone asks BEFORE they purchase a vacuum and will try to help them with my thoughts and opinions as I have an entire house of different flooring types, so I can easily tell someone which vacuums are best for what floors. But with that, I do not tell someone my negative thoughts unless they are asking, not to those who are excited about their new purchase they have already made.

Again, no offense to anyone is ever intended by me, I am the nicest guy and very honest, if you know me you will understand I LOVE vacuum cleaners, all of them for different reasons. I am happy for everyone that buys a vacuum if no matter if it cost them $10 bucks or $1000 bucks. But I do know what vacuums clean best on specific flooring, so buying a vacuum is never (in my humble opinion) about the brand, but rather the type of flooring in that persons home and the price point they are confortable spending. Don’t get me wrong if they want to spend $600 plus, one of my personal favorites fo remixed flooring is my Sebo Felix. But I do not just automatically choose that one either. I guess I just love this website and all the members here to the point I want to be helpful and get along with everyone. I am truly happy and excited for every single one of you when you buy any vacuums, either brand new or second hand.. it’s fun, it’s a vacuum and it’s what this blog is about.

Peace, Love and congrats to all! SuperOCD.. one last thing, you ROCK for being so thoughtful and buying your Wife something she Wanted instead of what you or others might consider better vacs available. If you also do cleaning with your awesome collection of vacuums, then you have nothing to worry about and I hope she enjoys her Dyson Cinetic present!! Please let us know what she thinks and I personally think she will Love it! Happy Birthday to your Wife!

Thanks, Patrick[this post was last edited: 3/15/2019-07:20]
 
@niclonnic

Hey Nick,

My apologies as I was confused as to who started this thread (now I know it’s you) and wanted to comment and show you support. I mis-read SuperOCD’s post about buying his wife the Dyson Cinetic and posted my thoughts on that first... sorry.

SO for you and your opinions on not wanting to buy another Dyson now... I agree and understand. Not everyone wants a Dyson and even me as a VIP Dyson client, I don’t wish to buy any Dyson right now either. That is something that is a personal choice for me, rather than like you a slight distaste for them now. Well also to be honest, I do own all the current models available in uprights. (See Pic Two) Lol But of those few I do not own, I’m not looking to buy either. Dyson, in my humble opinion, did not do themselves any favors by delaying innovations on corded vacuums and concentrating on the V10 cordless. I also think they made a big mistake selling and producing certain models for ONLY the UK or US and not both. That said my point in case and bone of contention with Dyson.... No UK version of the Animal 2 for us USA customers.. Grrrr! 😤

I do Really wish I could buy a Dyson Ball Animal 2 in the exact UK version!! (See Pic One). I Love my USA Dyson Ball Animal 2, but is it totally different and not the same vacuum. I just love all the added features they put on the UK version.

Thanks for sharing Nick and you make great points on both positive and negative aspects of your Dyson, which might I add you have taken good care of it too! Looks great still and I’ve always regretted giving my DC07 Purple Animal edition away. I still hem and haw over buying another one some day Lol

But thank you for sharing and I, even as a fan of Dyson agree with your points and respectfully support your choice.

Just out of curiosity Nick what vacuum or vacuums have you been considering or looking at since you no longer wish to buy a Dyson? Anything catch your eye or interest you? I’d love to hear what other vacuums you like or own, stuff like that is fun too, so please share if you like.

No matter what, I support everybody here as Vacuum Cleaners to the majority of us are personal choices and very strong opinions, likes and dislikes.. which is what makes me know we all are true collectors and enjoy this hobby. The average consumer would not typically be on this site so it’s fun to meet and discuss things with all of you and get to know you.

Thanks to everybody and I hope you all can overlook or forgive my lengthy posts.. I will try to condense and shorten them for everyone’s convenience and to be polite. Take care and I hope everyone has a great Friday and weekend!!

Patrick 🤗😉

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