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Hello All, I recently got a Tristar DXL with the turbo brush power head. Where the wand attaches to the neck of the power head, it does not seem to lock in place, in other words the wand moves freely from left to right in the neck of the power head. Thinking that something was broke in the...

Hi Twinkie, did you get the optional 12ft hose that apparently is only available with the Platinum?

Hello all, first post long time reader. I recently got a almost new Aerus Legacy, the black one. Nice machine, but the hose is just too short. I emailed Aerus to see if I could purchase a longer hose, and was told they just don't have that option available,(not very helpful). I had seen the...