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Thank you for the responses and assistance. Both of the wheels are perfect and roll without any issues. It seems that the wobbly issue is coming from the elbow of the powernozzle not having support. I have ordered a new elbow and hopefully that will correct the problem. Thanks again!!!

I recently purchased a Tristar Powernozzle (I think it is a 2-102) with the flat belt. The handle is very wobbly. It does not appear that any components are broken in the neck or the frame of the nozzle, and it does not appear that there are any missing parts based on the diagrams online. The...

WILLIAMR1248 did you see any difference between the center belt power nozzle and the side belt powernozzle, performance wise? I read up on the different types of brush rolls and the one that is in the powernozzle now is the "regular" brush roll. I really didn't want a "soft bristle" brush roll...

I tried again opening up the suction release slider on the hose grip and it is still barely turning. Hi Hockeydude22 I was hoping to be able to use a rotating brush on the carpet to thoroughly clean the carpet. The carpet is so dense that straight suction without brushes will not clean it. I...

Hi WilliamR1248 the carpet is not considered "ultra soft", but it is a really thick plush pile. Hi Ralph123 there is practically no suction on low speed. Low speed is only to "clean the air". I agree, they should have left the height adjustment feature on the new model, I think that would...

This version of the E series does not have a height adjustment on the power nozzle.

Hi, I have a Rainbow E2 Black with the center belt power nozzle. I recently changed my carpets to a thicker plush pile and now my power nozzle brush roll barely turns when vacuuming. I have changed the belt to the newest one recommended for this model (green writing on belt), have ensured that...