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Interestingly I sent an angry e-mail to Hoover and they responded by informing me that this unit and date code does not have a 5-year warranty (as it said on the box), but rather a full 73-month warranty. Hmm, tells me that they had more than their share of issues with this guy, but I am not...

Yeah. the screen is integrated into the waste water "bucket," so it's very easy to clean. Also the suction still works very well on this thing (still), so it's not a lack of said suction. The Platinum turns the brushes off when the handle is in an upright position, then you can hear them "spin...

Hello, New member here (though been a vacuum/washer fan for many years). I know these particular Hoover models are not well liked, and I agree it is terribly "plasticky" and I've had to re-glue several broken pieces on over the years. Having said that, it did clean very well and extracted...