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We’ve just got a brand new Sebo X7 and I must say it is a bit weird. The bag chamber doesn’t seem to be closing tightly. It does get tighter when the vacuum is on but doesn’t seem as firmly locked as on other vacuums. What bothers me the most is that air seems to be leaking where hose enters...

We've moved to new house in April, had new carpets fitted and choose Felix as our vacuum. I've only changed the bag once, after vacuuming freshly laid carpet. What is really upsetting that the carpet has flattened in many places. We picked a very soft and quite thick carpet thinking it would...