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As a bog standard upright cleaner, there isn't much to choose between the Vorwerk and Sebo Felix. Both are compact and lightweight with a telescopic handle and swivel neck, and are very similar in their handling. The biggest difference is one has separate tools, the other onboard, which is a...

James, That does sound all too familiar I afraid. I used to work for a small independent chain, and while customers knew our service, delivery and after care was better, they would still insist they wanted to "think about it". Which meant buying it from Comet instead. Wonder how that's working...

Has anyone ever managed to find out definitively what the Which? policy is on product testing? I was always under the impression they didn't accept advertising, freebies or payments from manufacturers in an effort to remain impartial, yet many people seem to feel otherwise. Either way, there is...

Nice one! Did you splash out on any of the optional tools to go with it, or will those be coming at a later date? Getting kitted out with the full kit and caboodle can be hard to resist! That stuffed bag is pretty impressive, bit of a surprise considering the Panasonic isn't a half bad cleaner...

Yes, but why would anyone want to? Sensor height adjustment is supposed to be the X series' main selling point, and disconnecting it would leave the user with a cleaner permanently stuck in one position. That's even less useful than a cleaner with manual height adjustment, which can at least be...

Hate to say this, but I had the exact same experience with the X series. Skimmed my low pile loop carpet, but would bury itself into deep pile. Took several swipes from different directions to pick up pet hair, and walking on the carpet barefoot afterwards I could still feel the odd few...

There's one on eBay now, located in Arkansas, but the seller will ship internationally. I've linked below, this should take you straight to the listing page. Comes in at approximately £16 inclusive of shipping. Searching online it appears there are no UK suppliers with any remaining stock. Your...

Good to know, I say bring 'em on. I can understand why some would feel dropping from 10 bags per pack to 8 would seem like a bit of a swizz, but in my experience synthetic bags have far greater usable capacity and last much longer between changes. Comparing costs alone you will at least receive...

The Supermatic was the only twin tub left on the market when I worked in sales, and to give an idea of just how expensive it was, we had it priced at £429.99. That was just for the standard model, as the Deluxe with autorinse had already been discontinued by that point. It was the same story for...

The inclusion of additional floor heads is a different matter altogether, because they are an actual feature the consumer can see as being of direct benefit to them. Features are what grabs the general public's attention, specifications (such as weight, cord length or bag capacity) very much...

Haven't cracked an Autosave open myself yet, but would it be possible to revert one of these back to the earlier style manual hi/lo switch? If the parts fit, and cost roughly the same, I know which I'd prefer.

Demonstrators do not "slag off" each others' product if they know what is good for them. It is called brand bashing, and is frowned upon by other salespeople and customers alike. If you know your product well, believe in it 100% and are capable of doing your job, there is absolutely no need to...

The average consumer (not collector) won't take those finer nuances into account however. A Sebo Felix has a swivel neck, telescopic handle and detachable power head. A Sebo Automatic X has computer controlled height adjustment. These are all features with obvious, tangible benefits that no...

Reminds me very much of the Apple concept, which I feel Dyson is trying to emulate somewhat. You have expensive objects of desire, very nicely presented on expensive display areas with top-notch POS and packaging. And then the company provides their own trained staff, with encyclopaedic...

Agree with Sebofan, the older UK made Vax canisters were almost bulletproof. Any of the later Chinese made ones I've used have been disappointing, however. Vax never was a particularly quiet machine (bypass motors always tend to be louder), but the current models are absolutely deafening. Maybe...

As everyone else has already said, don't blind the customer with science. If you confuse them, they will feel unable to make a decision, and they will leave the shop without buying anything. The occasional customer who WANTS that sort of info would generally be the type of person to do their own...

Never would I use a quick wash programme for anything that had been worn, even if it was just the once. The only time I do run the Super Quick cycle on my machine is to wash brand new clothes before their first wearing. Takes 15 minutes at 30°C, or 20 minutes at 40°C. For freshening up new gear...

Benny, As an example of electrical loading, the Bosch heat pump I'm looking at right now has a maximum electrical loading of 1 kW. As per the energy label test, cycle time for a 7 kg load is 178 minutes, with a total energy consumption of 1.65 kW. Checking around the web, other heat pump models...

Dave, I know the type of Indesit you speak of, my parents had a model 092 back in the day as their first automatic, as did one of my aunts. There were numerous other models as well, some with controls on top and others with the more conventional layout we are used to. For their time they were a...

Benny, It's funny, but I do see and hear of a lot of people buying condenser dryers now, when they could just as easily have vented one out in the first place had they been so inclined. It's almost as though they are the default choice these days. Certainly there are now far more condensers...