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All I know is that it was the first part of the 2000's but it would be nice to know what year. Thanks!

Vax sent my 2 wash head within 2 days of me enquiring about them.

Unless you are extremely careful with a Vacuum Cleaner, which I'm not :)

Well it takes a few presses to turn on & off & to adjust the suction power. It's infra-red so you need to position it near the cleaner with nothing obstructing it.

Give new machines out instead of fixing them Yes that's what they tend to do!

I do want to get rid of it, there are a few design faults that I'm not liking. There is no bumper around the machine to protect it from bashing into corners. It is a heavy machine & is hefty to drag around, hence why they put the trolley system on, except you can't use the trolley system...

Yes I am using it bagged because the bagless container is a faff to empty/clean. If you do want one, go for a bagged model because its cleaner, far healthier & you can fill the bags until they are like a brick.

As for Vax's 'terrible' customer service, wheneverive had to deal with them they've been helpful, friendly & any part has been sent out within a couple of days. They once sent me two 6131 wash heads when mine broke & they have friendly staff who are ready to help with enquiries. As for Dyson...

If TTi didn't snap up the Vax Company in 1999 Vax wouldn't exist, or not in the same form. Vax would still be the small UK company producing only 3in1 Multifunction Machines which were never that popular by the late 90's as Bissell had landed then with their upright Carpet Washers.

At least Vax do sort out problems. There are quite a few negative reviews on the Air3 about the swivel joint breaking but the reviews usually are updated with Vax saying that they are going to send out a new head or to send it back.

They probably do but Vax claim that the machine & the prototypes were desinged in the UK. Shame it wasn't made here too then it would be even better for £99!

There's over 1000 reviews on Amazon, too. About the design of the Air, according to Vax it is their own design, apparently it was designed in the UK. I think the reason it is their most successful upright to date is because it is lightweight (useful for the older generation, nan woul have had...

Hope she's pleased with it, I'm thinking of buying one as I got one off the car boot, tried it & loved the extra reach.

Exactly Jmurray01, that is the point I'm trying to get at. People still buy 'Hovers' because of their history. I would say Hoover died when they split from Hoover US then the final nail in the coffin came when production moved to China. Does anyone know exactly when production moved to China?

It must be the people who live here, they tend to buy Vacuums from the Supermarkets, in which most of them are Hoover. They're not very well built but get good reviews, hence why the Sprint is popular. That one isn't very well built & the tool cheapness is a bad let down. I do also wish that...

Hoover still do that now IMO - on the Argos Hoover Shop it states that 'Every Hoover Product has over 100 years Cleaning Experience inside'.

Not sure who owns Hoover Australia. Their machines look to be a mix of Russell Hobbs / Hoover UK/Europe & others from an other origin.

And much to the expense of the Company Name. That's why I won't buy a Vax, I don't want to have the hassle of sending it back if something goes wrong. That's why I'd rather buy from Hoover UK for medium range products, they never seem to have as many reliability problems. Ok, Hoover UK are not...

I think most Vax machines (apart from the Air which Vax have stated is their own design) are made by TTi & are placed under different names for different countries. For example, the Zen is also sold under the Hoover name in the US, also, but in Australia it is sold under the Vax name. Some...

I generally find Hoover products not so 'toy-box' looking as Vax machines do. But the Unplugged has a motor powered brushroll - similar to the Vax LiFE Unplugged, but the Hoover Unplugged is more powerful.