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UPDATE! I've been meaning to update this thread for a couple of weeks. After all of the heartburn, there has been a positive resolution to our problem. I decided to give the Miele folks a call and push one more time to see if there was anything that could be done. My wife thought I was wasting...

Thanks for providing the exploded parts diagram, spacey3! Do you also have access to the parts list that goes along with it? If you do, can you post it here or email it to me directly? Thanks!

Thanks to all who have replied! Obviously, we aren't real happy that it appears that the handle itself is one piece and not exploded. :-( I'm trying to convince my wife that we need to go back to our dealer, armed with daknx1994's comments. I'm not overly optimistic about a positive outcome, as...

My wife & I purchased a Miele S7210 about 3 years ago. It was working great until recently the on/off switch 'sunk' into the handle. (Please refer to the attached picture.) The vacuum is still usable, but you have to literally hold your finger over the switch the entire time you're vacuuming or...