Recent content by elvina

Thanks for the reply Parwaz786. Having read your reply and looked at the video on the Dyson website I am sure that there must be something wrong with the ball on my DC41 Mk2 because it doesnt move smoothly at all and is really hard to move around. I have had it nearly a month and its not...

So Hard To Move Hi I have recently got a new DC41 Mk2. My previous DC41 moved really easily but this new one is quite hard to push but most importantly the swivel of the ball is really tight and if I turn sharply the head lifts off the floor. Dyson have supplied a new head but this is just...